Terms and Conditions

Welcome to Matchu South Africa. Please read these terms and conditions carefully before using our website or making any purchases. By accessing or using our website, you agree to be bound by these terms.

1. Introduction

These terms and conditions govern the use of the website operated by Matchu South Africa (“we”, “us”, or “our”). By visiting our website and purchasing products, you agree to comply with and be bound by these terms.

2. Products and Services

We sell a variety of products including sports equipment, apparel, and supplements. All products are subject to availability. We reserve the right to change or discontinue any product offering without prior notice.

3. Pricing

Prices for products are quoted in South African Rand (ZAR). Prices are inclusive of VAT unless otherwise stated. We reserve the right to alter prices without notice, although we will not change prices after an order is confirmed.

4. Payment

Payment can be made via credit card, debit card, or EFT. All payments are processed securely, and personal information is handled in accordance with our Privacy Policy.

5. Shipping

We provide shipping to all regions in South Africa. Shipping fees are calculated based on the delivery address at checkout. Delivery times depend on your location but typically range from 3-7 business days. Any delays caused by external couriers or circumstances beyond our control are not our responsibility.

6. Returns and Refunds

Consumers may return items within 30 days of purchase if the product is in new and unused condition, with all packaging intact. Returns will be processed to the original payment method, excluding any shipping charges. Products that are opened, damaged, or not in resaleable condition may not be eligible for a refund.

7. Cancellation Rights

Under South African consumer law, you have the right to cancel a purchase within 7 days from receiving your order, without giving a reason. To exercise your right to cancel, you must inform us in writing (email or postal) of your decision to cancel the contract.

8. Privacy and Data Protection

We respect your privacy and ensure that your personal data is protected in compliance with South Africa’s Protection of Personal Information Act (POPIA). For more details on how we collect and process your personal information, please read our Privacy Policy.

9. Intellectual Property

All content on this website, including logos, trademarks, text, images, and graphics, is the property of Matchu South Africa and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without written permission from us.

10. Limitation of Liability

Matchu South Africa will not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. We are not responsible for any loss of income, data, or profits incurred during the use of our website or purchase of products.

11. Governing Law

These terms and conditions are governed by the laws of the Republic of South Africa. Any disputes that arise under these terms shall be subject to the exclusive jurisdiction of the South African courts.

12. Changes to Terms and Conditions

We reserve the right to change these terms and conditions at any time. All changes will be posted on this page, and by continuing to use our website, you agree to accept any such updates.

13. Contact Information

If you have any questions or concerns about our terms and conditions, you can contact us at info@matchusouthafrica.co.za.